:root {
  --brand: #d9303a;
  --brand-dark: #b8252e;
  --brand-soft: #fdecec;
  --ink: #23262b;
  /* Textos secundários: escuros o bastante para ler bem no branco e no cinza de fundo */
  --ink-2: #454b54;
  --ink-3: #5f6670;
  --line: #e4e6ea;
  --bg: #f4f5f7;
  --card: #ffffff;
  --ok: #1f8a4c;
  --ok-soft: #e6f5ec;
  --warn: #b26a00;
  --warn-soft: #fff4e0;
  --info: #1f6fb2;
  --info-soft: #e7f1fa;
  --muted-soft: #eef0f3;
  --note: #fff8e1;
  --note-line: #f0d98a;
  --radius: 10px;
  --shadow: 0 1px 2px rgba(20, 24, 31, .06), 0 1px 1px rgba(20, 24, 31, .04);
}

* { box-sizing: border-box; }
/* Elemento escondido some de verdade, mesmo com display definido na classe (ex.: .inline-fields, .client-chosen) */
[hidden] { display: none !important; }
html, body { margin: 0; }
body {
  font-family: "Segoe UI", system-ui, -apple-system, Roboto, Arial, sans-serif;
  font-size: 14px;
  line-height: 1.5;
  color: var(--ink);
  background: var(--bg);
}
a { color: var(--info); text-decoration: none; }
a:hover { text-decoration: underline; }
h1 { font-size: 22px; margin: 0; font-weight: 650; letter-spacing: -.01em; }
h2 { font-size: 16px; margin: 0 0 12px; font-weight: 650; }
h3 { font-size: 13px; margin: 0 0 8px; font-weight: 650; color: var(--ink-2); text-transform: uppercase; letter-spacing: .04em; }
p { margin: 0 0 10px; }
small, .muted { color: var(--ink-3); }
.nowrap { white-space: nowrap; }
.right { text-align: right; }

/* ---------- Estrutura ---------- */
.layout { display: flex; min-height: 100vh; }
.sidebar {
  width: 230px; flex-shrink: 0; background: var(--card); border-right: 1px solid var(--line);
  display: flex; flex-direction: column; position: sticky; top: 0; height: 100vh;
}
.sidebar .logo { padding: 18px 20px 14px; border-bottom: 1px solid var(--line); }
/* multiply apaga o fundo cinza claro do JPG do logo */
.sidebar .logo img, .auth-card .logo img, .mobile-bar img { mix-blend-mode: multiply; }
.sidebar .logo img { width: 150px; display: block; }
.sidebar .logo span { display: block; font-size: 11px; color: var(--ink-3); margin-top: 6px; letter-spacing: .03em; }
.nav { padding: 12px 10px; flex: 1; overflow-y: auto; }
.nav a {
  display: flex; align-items: center; gap: 10px; padding: 8px 12px; border-radius: 8px;
  color: var(--ink-2); font-weight: 500; margin-bottom: 2px;
}
.nav a:hover { background: var(--bg); text-decoration: none; color: var(--ink); }
.nav a.active { background: var(--brand-soft); color: var(--brand-dark); }
.nav .sep { margin: 14px 12px 6px; font-size: 11px; text-transform: uppercase; letter-spacing: .06em; color: var(--ink-3); }
.nav svg { width: 17px; height: 17px; flex-shrink: 0; }
.sidebar .me { border-top: 1px solid var(--line); padding: 12px 16px; font-size: 13px; }
.sidebar .me strong { display: block; }
.sidebar .me form { display: inline; }
.linkbtn { background: none; border: 0; padding: 0; color: var(--info); cursor: pointer; font: inherit; }
.linkbtn:hover { text-decoration: underline; }

.main { flex: 1; min-width: 0; padding: 24px 32px 48px; }
.page-head { display: flex; align-items: center; justify-content: space-between; gap: 16px; margin-bottom: 20px; flex-wrap: wrap; }
.page-head .sub { color: var(--ink-3); margin-top: 2px; }

.mobile-bar { display: none; }

/* ---------- Cartões ---------- */
.card { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); box-shadow: var(--shadow); }
.card-body { padding: 18px 20px; }
.card + .card { margin-top: 16px; }
.grid { display: grid; gap: 16px; }
.grid-2 { grid-template-columns: 1fr 1fr; }
.grid-3 { grid-template-columns: repeat(3, 1fr); }
.grid-4 { grid-template-columns: repeat(4, 1fr); }
.two-col { display: grid; grid-template-columns: minmax(0, 1fr) 320px; gap: 20px; align-items: start; }

.stat { padding: 16px 18px; }
.stat .label { font-size: 12px; color: var(--ink-3); text-transform: uppercase; letter-spacing: .04em; }
.stat .value { font-size: 24px; font-weight: 650; margin-top: 2px; font-variant-numeric: tabular-nums; }
.stat .value.neg { color: var(--brand); }
.stat .value.pos { color: var(--ok); }

/* ---------- Botões ---------- */
.btn {
  display: inline-flex; align-items: center; gap: 6px; padding: 8px 14px; border-radius: 8px;
  border: 1px solid var(--line); background: var(--card); color: var(--ink); font: inherit; font-weight: 550;
  cursor: pointer; text-decoration: none; white-space: nowrap;
}
.btn:hover { background: var(--bg); text-decoration: none; }
.btn-primary { background: var(--brand); border-color: var(--brand); color: #fff; }
.btn-primary:hover { background: var(--brand-dark); border-color: var(--brand-dark); }
.btn-ok { background: var(--ok); border-color: var(--ok); color: #fff; }
.btn-ok:hover { filter: brightness(.95); background: var(--ok); }
.btn-sm { padding: 4px 10px; font-size: 13px; }
.btn-danger-text { color: var(--brand); border: 0; background: none; cursor: pointer; font: inherit; padding: 0; }

/* ---------- Formulários ---------- */
label { display: block; font-weight: 550; margin-bottom: 4px; font-size: 13px; }
.field { margin-bottom: 14px; }
.field .hint { font-size: 12px; color: var(--ink-3); margin-top: 4px; }
input[type=text], input[type=email], input[type=password], input[type=number], input[type=date], input[type=time], input[type=url], input[type=search], select, textarea {
  width: 100%; padding: 8px 10px; border: 1px solid #cfd3d9; border-radius: 8px; font: inherit; color: var(--ink); background: #fff;
}
input:focus, select:focus, textarea:focus { outline: 2px solid rgba(217, 48, 58, .25); border-color: var(--brand); }
textarea { resize: vertical; min-height: 110px; }
.check { display: flex; align-items: center; gap: 8px; font-weight: 450; }
.check input { width: 16px; height: 16px; accent-color: var(--brand); }
.form-actions { display: flex; gap: 10px; align-items: center; margin-top: 6px; flex-wrap: wrap; }
.inline-fields { display: flex; gap: 10px; }
.inline-fields > * { flex: 1; }

/* ---------- Alertas ---------- */
.alert { padding: 10px 14px; border-radius: 8px; margin-bottom: 16px; border: 1px solid; }
.alert-ok { background: var(--ok-soft); border-color: #b7e0c6; color: #155e35; }
.alert-erro { background: var(--brand-soft); border-color: #f3c2c5; color: #8f1d24; }
.alert-info { background: var(--info-soft); border-color: #bcd6ee; color: #174f80; }

/* ---------- Tabelas ---------- */
.table-wrap { overflow-x: auto; }
table { width: 100%; border-collapse: collapse; }
th { text-align: left; font-size: 12px; font-weight: 600; color: var(--ink-3); text-transform: uppercase; letter-spacing: .04em; padding: 10px 12px; border-bottom: 1px solid var(--line); white-space: nowrap; }
td { padding: 11px 12px; border-bottom: 1px solid var(--line); vertical-align: top; }
tr:last-child td { border-bottom: 0; }
tbody tr.clickable { cursor: pointer; }
tbody tr.clickable:hover { background: #fafbfc; }
td.num, th.num { text-align: right; font-variant-numeric: tabular-nums; white-space: nowrap; }
.ticket-title { font-weight: 600; color: var(--ink); }
.ticket-id { color: var(--ink-3); font-variant-numeric: tabular-nums; }

/* ---------- Etiquetas ---------- */
.badge { display: inline-block; padding: 2px 9px; border-radius: 999px; font-size: 12px; font-weight: 600; white-space: nowrap; }
.st-aberto { background: var(--info-soft); color: var(--info); }
.st-em_atendimento { background: var(--warn-soft); color: var(--warn); }
.st-tecnico_verificando { background: #e3f4f4; color: #1d7a7a; }
.st-aguardando_cliente { background: #f1eafb; color: #6b3fa0; }
.st-resolvido { background: var(--ok-soft); color: var(--ok); }
.st-fechado { background: var(--muted-soft); color: var(--ink-2); }
.pr-baixa { background: var(--muted-soft); color: var(--ink-2); }
.pr-media { background: var(--info-soft); color: var(--info); }
.pr-alta { background: var(--warn-soft); color: var(--warn); }
.pr-urgente { background: var(--brand); color: #fff; }
.tag-none { background: var(--brand-soft); color: var(--brand-dark); }

/* ---------- Abas e filtros ---------- */
.tabs { display: flex; gap: 4px; border-bottom: 1px solid var(--line); margin-bottom: 14px; overflow-x: auto; scrollbar-width: none; }
.tabs::-webkit-scrollbar { display: none; }
.tabs a { padding: 9px 14px; color: var(--ink-2); font-weight: 550; border-bottom: 2px solid transparent; margin-bottom: -1px; white-space: nowrap; }
.tabs a:hover { color: var(--ink); text-decoration: none; }
.tabs a.active { color: var(--brand-dark); border-bottom-color: var(--brand); }
.tabs .count { display: inline-block; min-width: 20px; padding: 0 6px; border-radius: 999px; background: var(--muted-soft); color: var(--ink-2); font-size: 12px; text-align: center; margin-left: 4px; }
.tabs a.active .count { background: var(--brand-soft); color: var(--brand-dark); }
.filters { display: flex; gap: 8px; flex-wrap: wrap; margin-bottom: 14px; }
.filters select, .filters input { width: auto; min-width: 150px; padding: 6px 10px; }
.filters input[type=search] { min-width: 220px; flex: 1; }
.filters .check { white-space: nowrap; }
.filters .check input[type=checkbox] { min-width: 0 !important; width: 16px !important; padding: 0; }

/* ---------- Conversa do chamado ---------- */
.thread { display: flex; flex-direction: column; gap: 14px; }
.msg { border: 1px solid var(--line); border-radius: var(--radius); background: var(--card); }
.msg-head { display: flex; justify-content: space-between; gap: 10px; padding: 10px 16px; border-bottom: 1px solid var(--line); font-size: 13px; }
.msg-head strong { font-weight: 650; }
.msg-body { padding: 14px 16px; white-space: pre-wrap; overflow-wrap: anywhere; }
.msg.staff { border-left: 3px solid var(--brand); }
.msg.client { border-left: 3px solid var(--info); }
.msg.internal { background: var(--note); border-color: var(--note-line); border-left: 3px solid #d9a400; }
.msg.internal .msg-head { border-color: var(--note-line); }
.event { font-size: 13px; color: var(--ink-3); padding: 0 6px; display: flex; gap: 8px; align-items: center; }
.event::before { content: ""; width: 6px; height: 6px; border-radius: 50%; background: #c3c7ce; flex-shrink: 0; }
.attachments { padding: 0 16px 12px; display: flex; flex-wrap: wrap; gap: 8px; }
.attachments a { display: inline-flex; gap: 6px; align-items: center; padding: 5px 10px; background: var(--bg); border: 1px solid var(--line); border-radius: 6px; font-size: 13px; color: var(--ink); }
.attachments a small { color: var(--ink-3); }

.reply-box { margin-top: 0; }
.reply-box .mode { display: flex; gap: 0; margin-bottom: 10px; border: 1px solid var(--line); border-radius: 8px; overflow: hidden; width: fit-content; }
.reply-box .mode label { margin: 0; padding: 6px 14px; cursor: pointer; font-weight: 550; color: var(--ink-2); background: var(--card); }
.reply-box .mode input { display: none; }
.reply-box .mode input:checked + span { color: var(--brand-dark); }
.reply-box .mode label:has(input:checked) { background: var(--brand-soft); }
.reply-box.internal-mode textarea { background: var(--note); border-color: var(--note-line); }

.props .row { display: flex; justify-content: space-between; gap: 10px; padding: 7px 0; border-bottom: 1px solid var(--line); font-size: 13px; }
.props .row:last-child { border-bottom: 0; }
.props .row span:first-child { color: var(--ink-3); }
.props .row span:last-child { text-align: right; }

.progress { height: 8px; border-radius: 999px; background: var(--muted-soft); overflow: hidden; margin: 8px 0 4px; }
.progress > div { height: 100%; background: var(--ok); border-radius: 999px; }
.progress.warn > div { background: #e0a100; }
.progress.over > div { background: var(--brand); }

/* ---------- Início do atendimento e tempos ---------- */
.btn-play {
  background: var(--ok); border-color: var(--ok); color: #fff; padding: 10px 18px; font-size: 15px;
  box-shadow: 0 2px 6px rgba(31, 138, 76, .25);
}
.btn-play:hover { background: #197340; border-color: #197340; }
.btn-play svg { width: 18px; height: 18px; }
.btn-lg { padding: 10px 22px; font-size: 15px; }
.started-pill {
  display: inline-flex; align-items: center; gap: 8px; padding: 8px 14px; border-radius: 999px;
  background: var(--ok-soft); color: #155e35; font-size: 13px;
}
.started-pill .dot { width: 9px; height: 9px; border-radius: 50%; background: var(--ok); animation: pulse 1.6s infinite; }
.started-pill .dot.done { animation: none; background: var(--ink-3); }
@keyframes pulse { 0%, 100% { opacity: 1; } 50% { opacity: .35; } }

.timer { padding: 10px 12px; border-radius: 8px; border: 1px solid var(--line); margin-bottom: 8px; }
.timer:last-child { margin-bottom: 0; }
.timer-label { font-size: 12px; color: var(--ink-3); text-transform: uppercase; letter-spacing: .04em; }
.timer-value { font-size: 20px; font-weight: 650; font-variant-numeric: tabular-nums; }
.timer-note { font-size: 12px; color: var(--ink-3); }
.timer.running { border-color: #b7e0c6; background: var(--ok-soft); }
.timer.running .timer-value { color: var(--ok); }
.timer.running.warn { border-color: #f3d19c; background: var(--warn-soft); }
.timer.running.warn .timer-value { color: var(--warn); }
.timer.idle .timer-value { color: var(--ink-3); }

.time-box { border-top: 1px solid var(--line); margin-top: 4px; padding-top: 14px; }
.time-head { display: flex; gap: 10px; align-items: baseline; flex-wrap: wrap; margin-bottom: 8px; font-size: 13px; }
.time-fields { display: flex; gap: 10px; flex-wrap: wrap; }
.time-fields .field { width: 90px; margin-bottom: 10px; }
.time-fields .field:nth-child(3) { width: 150px; }
.time-fields .field.grow { flex: 1; min-width: 180px; }
.material-row { align-items: flex-end; }
.material-row .material-remove { margin-bottom: 20px; font-size: 16px; }
.material-foot { display: flex; justify-content: space-between; align-items: center; gap: 12px; flex-wrap: wrap; margin-bottom: 6px; }

.save-bar {
  position: sticky; bottom: 0; z-index: 5; margin: 20px -32px -48px; padding: 12px 32px;
  background: rgba(255, 255, 255, .96); border-top: 1px solid var(--line);
  display: flex; justify-content: flex-end; align-items: center; gap: 14px;
  box-shadow: 0 -2px 8px rgba(20, 24, 31, .05);
}

.list-started { font-size: 12px; color: var(--ok); display: flex; align-items: center; gap: 5px; white-space: nowrap; }
.list-started::before { content: ""; width: 7px; height: 7px; border-radius: 50%; background: var(--ok); flex-shrink: 0; }
.list-waiting { font-size: 12px; color: var(--warn); white-space: nowrap; }

/* ---------- SLA e saldo de horas ---------- */
.sla { display: inline-block; padding: 2px 8px; border-radius: 6px; font-size: 12px; font-weight: 600; white-space: nowrap; }
.sla-ok, .sla-met { background: var(--ok-soft); color: var(--ok); }
.sla-warn { background: var(--warn-soft); color: var(--warn); }
.sla-late { background: var(--brand); color: #fff; }
.sla-missed { background: var(--brand-soft); color: var(--brand-dark); }
.sla-paused { background: var(--muted-soft); color: var(--ink-2); }
.timer .sla { margin-top: 6px; }
.timer.late { border-color: #f3c2c5; background: var(--brand-soft); }
.timer.late .timer-value { color: var(--brand); }

.bal { display: inline-block; padding: 2px 9px; border-radius: 999px; font-size: 12px; font-weight: 600; white-space: nowrap; }
.bal-ok { background: var(--ok-soft); color: var(--ok); }
.bal-low { background: var(--warn-soft); color: var(--warn); }
.bal-exhausted { background: var(--brand); color: #fff; }
.bal-unlimited { background: var(--info-soft); color: var(--info); }

.sla-table input[type=number] { width: 70px; padding: 6px 8px; }
.sla-table td { vertical-align: middle; }
.dur { display: inline-flex; align-items: center; gap: 4px; white-space: nowrap; }

/* ---------- Ordem de serviço ---------- */
.client-chosen { display: flex; justify-content: space-between; align-items: flex-start; gap: 12px; padding: 12px 14px; border: 1px solid var(--line); border-radius: 10px; background: var(--bg); margin-bottom: 4px; }
.client-chosen strong { font-size: 15px; margin-right: 6px; }
.client-search { position: relative; }
.client-results { position: absolute; left: 0; right: 0; top: 100%; z-index: 10; background: var(--card); border: 1px solid var(--line); border-radius: 8px; box-shadow: 0 8px 24px rgba(20, 24, 31, .12); max-height: 320px; overflow-y: auto; }
.client-results button { display: block; width: 100%; text-align: left; padding: 9px 12px; border: 0; border-bottom: 1px solid var(--line); background: none; font: inherit; cursor: pointer; }
.client-results button:hover { background: var(--brand-soft); }
.client-results small { display: block; color: var(--ink-3); }
.client-empty { padding: 12px; color: var(--ink-2); }
.os-aberta { background: var(--info-soft); color: var(--info); }
.os-em_andamento { background: var(--warn-soft); color: var(--warn); }
.os-concluida { background: var(--ok-soft); color: var(--ok); }
.os-cancelada { background: var(--muted-soft); color: var(--ink-2); }
#osForm .card + .card { margin-top: 16px; }
.choice-row { display: flex; flex-wrap: wrap; align-items: center; gap: 8px 18px; padding-top: 4px; }
.choice-row .check { margin: 0; }
.checklist { display: grid; grid-template-columns: 240px 1fr; gap: 10px 16px; align-items: center; margin-top: 6px; padding-top: 14px; border-top: 1px solid var(--line); }
.check-q { font-weight: 600; font-size: 13px; }
@media (max-width: 760px) { .checklist { grid-template-columns: 1fr; gap: 4px; } .check-q { margin-top: 8px; } }

/* ---------- Tela do chamado ---------- */
.history-title { margin: 26px 0 12px; font-size: 16px; }
.hours-block { border-top: 1px solid var(--line); margin-top: 12px; padding-top: 10px; }
.hours-block table td { border-bottom-color: var(--line); }
.visit-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(128px, 1fr)); gap: 0 10px; }

/* ---------- Inventário ---------- */
.inv-cols { grid-template-columns: minmax(0, 1fr) 340px; }
/* Campo que converte para maiúsculas, mas com o texto de ajuda normal */
input.upper { text-transform: uppercase; }
input.upper::placeholder { text-transform: none; }
.inv-cols form .card + .card { margin-top: 16px; }
.inv-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(170px, 1fr)); gap: 0 10px; }
.as-em_uso { background: var(--ok-soft); color: var(--ok); }
.as-manutencao { background: var(--warn-soft); color: var(--warn); }
.as-reserva { background: var(--info-soft); color: var(--info); }
.as-descartado { background: var(--muted-soft); color: var(--ink-2); }
.w-ok { color: var(--ok); } .w-warn { color: var(--warn); font-weight: 600; } .w-muted { color: var(--ink-3); text-decoration: line-through; }
.secret-item { border: 1px solid var(--line); border-radius: 8px; padding: 8px 10px; margin-bottom: 8px; font-size: 13px; }
.secret-top { display: flex; justify-content: space-between; align-items: center; }
.secret-line { display: flex; align-items: center; gap: 6px; margin: 4px 0; flex-wrap: wrap; }
.secret-value { background: var(--bg); border: 1px solid var(--line); border-radius: 6px; padding: 3px 8px; font-size: 13px; word-break: break-all; }
.secret-edit summary { font-size: 12px; color: var(--info); cursor: pointer; margin-top: 4px; }
.secret-edit form { display: grid; gap: 6px; margin-top: 6px; }
.secret-new summary { list-style: none; display: inline-flex; }
.secret-new summary::-webkit-details-marker { display: none; }
.file-row { display: flex; align-items: center; gap: 6px; font-size: 13px; margin-bottom: 4px; }
.file-row a { overflow-wrap: anywhere; }
.log-list { font-size: 12.5px; display: flex; flex-direction: column; gap: 5px; max-height: 260px; overflow-y: auto; }
@media (max-width: 900px) { .inv-cols { grid-template-columns: 1fr; } }
.agent-card { margin-bottom: 16px; border-left: 3px solid var(--info); }
.agent-options { display: grid; grid-template-columns: repeat(auto-fit, minmax(240px, 1fr)); gap: 14px; margin-bottom: 8px; }
.agent-options p { font-size: 12.5px; margin: 4px 0 8px; }
.agent-info .row span:last-child { overflow-wrap: anywhere; }
.soft-list { max-height: 320px; overflow-y: auto; font-size: 12.5px; }
.soft-list div { padding: 4px 0; border-bottom: 1px solid var(--line); }
.stale { color: var(--brand); font-weight: 600; }
.w-late { color: var(--brand); font-weight: 600; }
/* ---------- Monitoramento ---------- */
.mon-state { font-size: 12.5px; display: inline-flex; align-items: center; gap: 6px; color: var(--ink-2); }
.mon-dot { width: 10px; height: 10px; border-radius: 50%; display: inline-block; background: var(--line); flex: 0 0 auto; }
.mon-dot.green { background: var(--ok); } .mon-dot.yellow { background: var(--warn); } .mon-dot.red { background: var(--brand); } .mon-dot.gray { background: var(--ink-3); }
.m-green { color: var(--ok); } .m-yellow { color: var(--warn); } .m-red { color: var(--brand); }
.mon-alert { background: var(--brand-soft, #fdecea); border-left: 3px solid var(--brand); border-radius: 6px; padding: 6px 8px; font-size: 12.5px; margin-bottom: 8px; }
.mon-now { display: grid; grid-template-columns: 1fr 1fr; gap: 6px; margin-bottom: 8px; }
.mon-now > div { border: 1px solid var(--line); border-radius: 8px; padding: 6px 8px; }
.mon-now span { display: block; font-size: 11.5px; color: var(--ink-3); }
.mon-now strong { font-size: 17px; }
.mon-now small { font-size: 11px; color: var(--ink-3); margin-left: 4px; }
.mon-disk { font-size: 12.5px; margin-top: 6px; }
.mbar { height: 6px; background: var(--line); border-radius: 3px; overflow: hidden; margin-top: 3px; }
.mbar span { display: block; height: 100%; background: var(--ok); }
.mbar span.m-yellow { background: var(--warn); } .mbar span.m-red { background: var(--brand); }
.mon-tabs { display: flex; gap: 4px; margin: 12px 0 6px; }
.mon-tabs a { font-size: 12px; padding: 3px 9px; border: 1px solid var(--line); border-radius: 12px; color: var(--ink-2); text-decoration: none; }
.mon-tabs a.on { background: var(--info); border-color: var(--info); color: #fff; }
.mon-chart { margin-top: 6px; }
.mon-chart-head { display: flex; justify-content: space-between; gap: 6px; font-size: 12px; }
.mchart { width: 100%; height: auto; display: block; }
.mc-grid { stroke: var(--line); stroke-width: .6; }
.mc-axis { font-size: 8.5px; fill: var(--ink-3); }
.mc-line { fill: none; stroke: var(--info); stroke-width: 1.5; stroke-linejoin: round; }
.mc-peak { fill: none; stroke: var(--info); stroke-width: 1; opacity: .3; }
.mc-dot { fill: var(--info); }
.mc-limit { stroke: var(--brand); stroke-width: 1; stroke-dasharray: 4 3; }
/* Ficha do equipamento: quadro largo no topo */
.mon-card { margin-bottom: 16px; }
.mon-head { display: flex; align-items: center; gap: 8px 16px; flex-wrap: wrap; margin-bottom: 10px; }
.mon-head h2 { margin: 0; }
.mon-head .mon-tabs { margin: 0 0 0 auto; }
.mon-meta { font-size: 12.5px; color: var(--ink-3); }
/* 4 blocos em 2x2: processador | memória / disco | temperatura */
.mon-blocks { display: grid; grid-template-columns: repeat(2, minmax(0, 1fr)); gap: 14px; margin-bottom: 8px; }
.mon-block { border: 1px solid var(--line); border-radius: 10px; padding: 12px 14px 8px; background: var(--card); display: flex; flex-direction: column; }
.mon-block-head { display: flex; justify-content: space-between; align-items: baseline; gap: 8px; }
.mon-block-title { font-size: 12px; font-weight: 650; text-transform: uppercase; letter-spacing: .04em; color: var(--ink-2); }
.mon-block-value { font-size: 22px; font-weight: 650; line-height: 1.1; }
.mon-block-value small { font-size: 12px; font-weight: 450; color: var(--ink-3); }
.mon-block-sub { font-size: 12px; color: var(--ink-3); margin: 2px 0 6px; }
.mon-block .mchart { margin-top: auto; }
.mon-block .mon-disk { display: grid; grid-template-columns: 26px minmax(60px, 1fr) auto; align-items: center; gap: 8px; margin: 4px 0 0; font-size: 12.5px; }
.mon-block .mon-disk .mbar { margin: 0; }
.mon-disk-info { color: var(--ink-3); white-space: nowrap; font-size: 12px; }
.mon-empty { flex: 1; display: flex; align-items: center; justify-content: center; text-align: center; font-size: 12.5px; color: var(--ink-3); background: var(--bg); border-radius: 8px; padding: 18px 12px; margin: 8px 0 6px; min-height: 110px; }
.mc-area { fill: var(--info); opacity: .08; stroke: none; }
.mon-limit-grid { display: grid; grid-template-columns: repeat(auto-fit, minmax(300px, 1fr)); gap: 0 24px; }
@media (max-width: 760px) { .mon-blocks { grid-template-columns: 1fr; } .mon-head .mon-tabs { margin-left: 0; } .mon-disk-info { white-space: normal; } }
.mon-limits { margin-top: 12px; }
tr.rec-paused td { opacity: .6; }
.wa-test { background: #e7f7ee; color: #0f7a3d; border: 1px dashed #25a35a; }
/* Rede do cliente */
.net-table tr.net-new td { background: var(--warn-soft); }
.net-table tr.net-missing td { opacity: .6; }
.mono { font-family: ui-monospace, Consolas, monospace; }
.net-card { margin-bottom: 16px; }
.net-card form.inline-fields { align-items: flex-end; }
.mon-limits summary { font-size: 12.5px; color: var(--info); cursor: pointer; }
.mon-limit-row { display: flex; align-items: center; gap: 6px; margin-bottom: 6px; font-size: 12.5px; }
.mon-limit-row .check { flex: 1; margin: 0; }
.mon-limit-row input[type=number] { width: 64px; flex: 0 0 auto; padding: 4px 6px; }
.found-box { margin-top: 10px; padding: 8px 10px; border: 1px dashed var(--info); border-radius: 8px; font-size: 13px; background: var(--info-soft); }
.card-title-row { display: flex; justify-content: space-between; align-items: center; gap: 8px; margin-bottom: 8px; }
.card-title-row h3 { margin: 0; }
.asset-tickets { display: flex; flex-direction: column; gap: 6px; }
.asset-ticket { border: 1px solid var(--line); border-radius: 8px; padding: 7px 10px; font-size: 13px; }
.asset-ticket a { font-weight: 600; overflow-wrap: anywhere; }
.asset-ticket .muted { font-size: 12px; }
.asset-summary { margin-top: 4px; }
.asset-summary .row span:last-child { overflow-wrap: anywhere; }

/* ---------- Visitas / agenda ---------- */
.visit-box { border: 1px solid var(--line); border-radius: 10px; padding: 12px 14px; margin-bottom: 14px; background: var(--bg); }
.visit-list { display: flex; flex-direction: column; gap: 8px; margin-bottom: 10px; }
.visit-item { border: 1px solid var(--line); border-left: 3px solid var(--info); border-radius: 8px; padding: 8px 10px; font-size: 13px; }
.visit-item.visit-realizada { border-left-color: var(--ok); }
.visit-item.visit-cancelada { border-left-color: var(--ink-3); opacity: .65; }
.vs-agendada { background: var(--info-soft); color: var(--info); }
.vs-realizada { background: var(--ok-soft); color: var(--ok); }
.vs-cancelada { background: var(--muted-soft); color: var(--ink-2); }
.visit-new summary { list-style: none; display: inline-flex; }
.visit-new summary::-webkit-details-marker { display: none; }
.agenda-bar { display: flex; gap: 10px; align-items: center; flex-wrap: wrap; margin-bottom: 12px; }
.agenda-bar select { width: auto; min-width: 200px; }
.agenda-legend { display: flex; gap: 12px; flex-wrap: wrap; font-size: 12px; color: var(--ink-2); }
.agenda-legend span::before { content: ""; display: inline-block; width: 10px; height: 10px; border-radius: 3px; margin-right: 5px; background: var(--c); vertical-align: -1px; }
#calendar { background: var(--card); border: 1px solid var(--line); border-radius: var(--radius); padding: 12px; box-shadow: var(--shadow); }
.fc { --fc-border-color: var(--line); --fc-today-bg-color: #fff6f6; --fc-button-bg-color: #fff; --fc-button-text-color: var(--ink); --fc-button-border-color: #cfd3d9;
  --fc-button-hover-bg-color: var(--bg); --fc-button-hover-border-color: #cfd3d9; --fc-button-active-bg-color: var(--brand-soft); --fc-button-active-border-color: var(--brand); font-size: 13px; }
.fc .fc-button-primary:not(:disabled).fc-button-active { color: var(--brand-dark); }
.fc .fc-toolbar-title { font-size: 18px; font-weight: 650; }
.fc .fc-toolbar-title::first-letter { text-transform: uppercase; }
.fc-event { cursor: pointer; }
.fc-event.is-done { opacity: .6; }
.fc .fc-event-title { font-weight: 600; }
.fc-ev-sub { font-size: 11px; opacity: .9; white-space: normal; }

/* ---------- Manual ---------- */
.manual { display: grid; grid-template-columns: 220px minmax(0, 1fr); gap: 20px; align-items: start; }
.manual-toc { position: sticky; top: 16px; }
.manual-toc ol { margin: 0; padding-left: 20px; font-size: 13px; line-height: 1.9; }
.manual-body { max-width: 860px; }
.manual-body section { scroll-margin-top: 16px; }
.manual-body h2 { font-size: 18px; margin-bottom: 12px; }
.manual-body h3 { margin-top: 16px; }
.manual-body ul, .manual-body ol { padding-left: 20px; margin: 0 0 10px; }
.manual-body li { margin-bottom: 5px; }
.manual-body table { margin-bottom: 10px; }
.manual-body .note { background: var(--info-soft); color: #174f80; padding: 10px 12px; border-radius: 8px; font-size: 13px; margin: 8px 0 0; }
.manual-body code { background: var(--muted-soft); padding: 1px 5px; border-radius: 4px; }
@media (max-width: 900px) { .manual { grid-template-columns: 1fr; } .manual-toc { position: static; } }
@media print { .manual { display: block; } .manual-body section { break-inside: avoid-page; } }

/* ---------- Tipo de cliente ---------- */
.type-options { display: grid; grid-template-columns: repeat(3, 1fr); gap: 10px; }
.type-option { display: flex; gap: 10px; align-items: flex-start; padding: 12px 14px; border: 1px solid #cfd3d9; border-radius: 10px; cursor: pointer; font-weight: 400; margin: 0; }
.type-option:hover { border-color: var(--brand); }
.type-option:has(input:checked) { border-color: var(--brand); background: var(--brand-soft); box-shadow: 0 0 0 1px var(--brand) inset; }
.type-option input { margin-top: 3px; accent-color: var(--brand); }
.type-option strong { display: block; font-size: 14px; }
.type-option small { display: block; color: var(--ink-2); font-size: 12px; margin-top: 2px; line-height: 1.4; }
.ctype { display: inline-block; padding: 2px 9px; border-radius: 999px; font-size: 12px; font-weight: 600; white-space: nowrap; background: var(--muted-soft); color: var(--ink-2); }
.ctype-pack10 { background: #f1eafb; color: #6b3fa0; }
.ctype-contrato { background: var(--info-soft); color: var(--info); }
.ctype-loja { background: var(--warn-soft); color: var(--warn); }
.type-options { grid-template-columns: repeat(4, 1fr); }
@media (max-width: 1100px) { .type-options { grid-template-columns: 1fr 1fr; } }
@media (max-width: 560px) { .type-options { grid-template-columns: 1fr; } }
.addr-grid { display: grid; grid-template-columns: 140px 1fr 110px; gap: 0 10px; }
.addr-grid .span2 { grid-column: span 2; }
@media (max-width: 760px) { .addr-grid { grid-template-columns: 1fr; } .addr-grid .span2 { grid-column: auto; } }
@media (max-width: 760px) { .type-options { grid-template-columns: 1fr; } }

.empty { padding: 40px 20px; text-align: center; color: var(--ink-3); }
.pager { display: flex; gap: 8px; justify-content: center; margin-top: 14px; }

/* ---------- Login ---------- */
.auth-page { min-height: 100vh; display: flex; align-items: center; justify-content: center; padding: 24px 16px; }
.auth-card { width: 100%; max-width: 400px; }
.auth-card:has(.privacy) { max-width: 760px; }
.privacy h3 { margin: 18px 0 6px; }
.auth-card .logo { text-align: center; margin-bottom: 22px; }
.auth-card .logo img { width: 220px; max-width: 80%; }
.auth-card .logo div { color: var(--ink-3); margin-top: 8px; font-size: 13px; letter-spacing: .03em; }

/* ---------- Celular ---------- */
@media (max-width: 900px) {
  .two-col { grid-template-columns: 1fr; }
  .grid-3, .grid-4 { grid-template-columns: 1fr 1fr; }
}
@media (max-width: 760px) {
  .layout { display: block; }
  .mobile-bar {
    display: flex; align-items: center; justify-content: space-between; padding: 10px 16px;
    background: var(--card); border-bottom: 1px solid var(--line); position: sticky; top: 0; z-index: 20;
  }
  .mobile-bar img { height: 30px; }
  .mobile-bar button { background: none; border: 1px solid var(--line); border-radius: 8px; padding: 6px 10px; font: inherit; cursor: pointer; }
  .sidebar { display: none; position: fixed; inset: 51px 0 0 0; width: auto; height: auto; z-index: 19; }
  .sidebar.open { display: flex; }
  .sidebar .logo { display: none; }
  .main { padding: 16px 16px 40px; }
  .save-bar { margin: 20px -16px -40px; padding: 10px 16px; }
  .save-bar .btn { width: 100%; justify-content: center; }
  .grid-2, .grid-3, .grid-4 { grid-template-columns: 1fr; }
  .filters select, .filters input, .filters input[type=search] { min-width: 0; width: 100%; }
  .hide-mobile { display: none; }
  .inline-fields { flex-direction: column; gap: 0; }
}

@media print {
  .sidebar, .mobile-bar, .no-print { display: none !important; }
  .main { padding: 0; }
  body { background: #fff; }
  .card { box-shadow: none; }
}